1. Overview
LomGo provides an online video playback experience and related website resources. This policy explains how information may be handled when you use the service, browse this site, or contact us directly. Some items described here may not apply to every user in every region or every product state.
2. Information We Collect
Depending on how you use LomGo, we may collect or receive information such as:
- Contact details you provide, including your email address when you write to support.
- Account-related details if account functionality is offered in the app or on connected services.
- Basic usage and diagnostic information, such as interactions, settings, and crash or reliability data.
- Device and connection details that help us understand compatibility and improve service quality.
3. How We Use Information
We may use collected information to operate, improve, and support LomGo, including to:
- Provide access to the app, website, and support channels.
- Respond to support requests, bug reports, and policy inquiries.
- Monitor stability, performance, and product reliability.
- Protect the service, prevent misuse, and maintain operational security.
- Communicate important notices about updates, support matters, or policy changes.
4. Sharing
We may share information with service providers or technical partners that help us run, secure, or support LomGo. We may also disclose information when required by law, to respond to lawful requests, or to protect our users, our rights, and the integrity of the service.
5. Retention and Security
We may keep information for as long as reasonably necessary to provide LomGo, meet legal obligations, resolve disputes, enforce agreements, or maintain service records. We use reasonable administrative, technical, and organizational safeguards designed to protect information, but no method of storage or transmission can be guaranteed to be completely secure.
6. Children
LomGo is not directed to children under 13. If you believe a child has provided personal information to us without appropriate consent, contact us and we will review the request and take action where appropriate.
7. Contact
Questions about this Privacy Policy or requests related to information handling can be sent to [email protected].